🔄 Return & Refund Policy

We want you to love your purchase. If for any reason you're not satisfied, you may request a return within 15 days of receiving your order.

✅ Return Eligibility

• Items must be unused, in original condition, and with all packaging intact.

• Return requests must be made within 15 days of delivery.

• To initiate a return, please contact our customer support team with your order number.

🚫 Return Shipping

• Return shipping costs are not covered by us.

• Customers are responsible for return postage and ensuring the item is safely delivered back.

💳 Refunds

• Once your return is received and inspected, your refund will be processed within 5–7 business days.

• The refund will be issued to your original method of payment.

• Shipping charges from the original order are non-refundable.

❗ Non-Returnable Items

• Final sale items, customized products, or items marked as non-returnable cannot be refunded.

📩 Need Help?

If you have any questions about your return, feel free to reach out at [support@heirchic.com] — we’re here to help.